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Services Marketing (3rd Edition) PDF




by Mary Jo Bitner : Services Marketing (3rd Edition)

ISBN : #0071199144 | Date : 2002-08-01

Description :

PDF-2cdbd | “Services Marketing, 3rd Edition”, by Zeithaml and Bitner provides a comprehensive review and analysis of services marketing issues, practice, and strategy. Utilizing the GAPS Model of Service Quality as an organizing framework, the structure of the text offers part openers that sequentially build the model gap by gap. Each part of this book includes multiple chapters with strategies for understan… Services Marketing (3rd Edition)


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[Pub.01cks] Services Marketing (3rd Edition) PDF | by Mary Jo Bitner


Services Marketing (3rd Edition) by by Mary Jo Bitner

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Persuasive Advertising: Evidence-based Principles PDF




by J. Armstrong : Persuasive Advertising: Evidence-based Principles

ISBN : #1349511897 | Date : 2010-05-26

Description :

PDF-14ecf | Written by a leading authority, this book is a comprehensive and definitive guide to advertising that incorporates a vast amount of research and expert opinion. It draws upon the evidence to establish principles that can be applied to achieve successful and effective advertising and evaluates all of the relevant attributes and aspects of this…. Persuasive Advertising: Evidence-based Principles


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[Pub.55cGt] Persuasive Advertising: Evidence-based Principles PDF | by J. Armstrong


Persuasive Advertising: Evidence-based Principles by by J. Armstrong

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Anatomy of a Trend PDF




by Henrik Vejlgaard : Anatomy of a Trend

ISBN : #0071488707 | Date : 2007-08-27

Description :

PDF-21bd9 | Why do millions of people end up wearing the same style of clothing?. What makes people change their tastes in food, music, and cars? . . It’s because of trends-the powerful process of change that affects every industry across the globe. . . Drawing on his groundbreaking research, trend sociologist Henrik Vejlgaard unearths essential clues about how trends emerge and go mainstream and examines the… Anatomy of a Trend


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Anatomy of a Trend by by Henrik Vejlgaard

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Consumed: Rethinking Business in the Era of Mindful Spending PDF




by Andrew Benett : Consumed: Rethinking Business in the Era of Mindful Spending

ISBN : #023010178X | Date : 2010-07-06

Description :

PDF-3398c | As the effects of the global recession linger, consumers everywhere are changing their purchasing patterns, paying greater attention to what and why they are buying, and from whom. While many feel rampant spending is hard-wired into the modern psyche and that we will be back to our wasteful ways soon enough, there are clear indications of a permanent shift in the way we shop. Even before the econo… Consumed: Rethinking Business in the Era of Mindful Spending


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[Pub.37slh] Consumed: Rethinking Business in the Era of Mindful Spending PDF | by Andrew Benett


Consumed: Rethinking Business in the Era of Mindful Spending by by Andrew Benett

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The Renaissance Society: How the Shift from Dream Society to the Age of Individual Control will Change the Way You Do Business PDF




by Rolf Jensen : The Renaissance Society: How the Shift from Dream Society to the Age of Individual Control will Change the Way You Do Business

ISBN : #0071806059 | Date : 2013-04-30

Description :

PDF-7475d | A BOLD NEW VISION FOR THE FUTURE OF BUSINESS, FROM THE BESTSELLING AUTHOR OF THE DREAM SOCIETY THIS IS A BOOK ABOUT THE FUTURE. Your future. Our future. The future of companies, the marketplace, and society. According to futurists Rolf Jensen and Mika Aaltonen, we are currently “between dreams.” We’ve managed to achieve many of our material goals, only to face ever-growing global competition in … The Renaissance Society: How the Shift from Dream Society to the Age of Individual Control will Change the Way You Do Business


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[Pub.63ljw] The Renaissance Society: How the Shift from Dream Society to the Age of Individual Control will Change the Way You Do Business PDF | by Rolf Jensen


The Renaissance Society: How the Shift from Dream Society to the Age of Individual Control will Change the Way You Do Business by by Rolf Jensen

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Marketing Strategies for Emerging Markets PDF




: Marketing Strategies for Emerging Markets

ISBN : #8174464107 | Date : 2005-12-01

Description :

PDF-e4a98 | … Marketing Strategies for Emerging Markets


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Marketing Strategies for Emerging Markets by

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New Economy – New Competition: The Rise of the Consumer? PDF




by D. Asch : New Economy – New Competition: The Rise of the Consumer?

ISBN : #0333778235 | Date : 2001-01-25

Description :

PDF-84759 | The new economy has given rise to new forms of competition. This book provides a rich mix of theory, evidence and management practice that will be invaluable to directors and managers who want to bring their companies closer to their customers. The author considers competition, the roles of consumers, and legislative and regulatory authorities. The book concludes by considering the impact of the r… New Economy – New Competition: The Rise of the Consumer?


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[Pub.02mEf] New Economy – New Competition: The Rise of the Consumer? PDF | by D. Asch


New Economy – New Competition: The Rise of the Consumer? by by D. Asch

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Strategic Market Management: European Edition PDF




by David A. Aaker : Strategic Market Management: European Edition

ISBN : # | Date : 2012-12-14

Description :

PDF-d4c57 | The European edition of Strategic Market Management has been prepared with the objective of taking David Aaker’s outstanding and well-established textbook and presenting it to a European audience. It retains the culture of the original text, to maintain its accessibility and continue its emphasis on practical action. It has also kept the compactness, which has made it so popular with graduate an… Strategic Market Management: European Edition


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[Pub.13CyM] Strategic Market Management: European Edition PDF | by David A. Aaker


Strategic Market Management: European Edition by by David A. Aaker

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Marketing Challenges in a Turbulent Business Environment: Proceedings of the 2014 Academy of Marketing Science (AMS) World Marketing Congress … of the Academy of Marketing Science) PDF




: Marketing Challenges in a Turbulent Business Environment: Proceedings of the 2014 Academy of Marketing Science (AMS) World Marketing Congress … of the Academy of Marketing Science)

ISBN : #3319194275 | Date : 2016-01-23

Description :

PDF-f5bb3 | Edited in collaboration with the Academy of Marketing Science, this book contains the full proceedings of the 2014 Academy of Marketing Science World Marketing Congress held in Lima, Peru. The key challenge for marketers during the last two decades has been assuring high satisfaction and strong customer loyalty. Today, consumers’ ever-changing desires, instantaneous communication through social … Marketing Challenges in a Turbulent Business Environment: Proceedings of the 2014 Academy of Marketing Science (AMS) World Marketing Congress … of the Academy of Marketing Science)


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Marketing Challenges in a Turbulent Business Environment: Proceedings of the 2014 Academy of Marketing Science (AMS) World Marketing Congress … of the Academy of Marketing Science) by

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Stop, Look, and Listen: The Leadership Fable About Putting Your Customers First and Keeping Them There for Good PDF




by Chuck Wall : Stop, Look, and Listen: The Leadership Fable About Putting Your Customers First and Keeping Them There for Good

ISBN : #1629561355 | Date : 2015-10-01

Description :

PDF-3a49e | Sales have dropped precipitously. The board is meeting next week. Bob, founder and long-time CEO, is urged by his team to hire an expensive management consulting firm and drastically cut costs as a last ditch effort to improve the company’s bottom line.  Stop, Look, and Listen is the story of how Bob puts the principles put forth in Chuck Wall’s Customer CEO: How to Profit from the Power of Your … Stop, Look, and Listen: The Leadership Fable About Putting Your Customers First and Keeping Them There for Good


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[Pub.86rKe] Stop, Look, and Listen: The Leadership Fable About Putting Your Customers First and Keeping Them There for Good PDF | by Chuck Wall


Stop, Look, and Listen: The Leadership Fable About Putting Your Customers First and Keeping Them There for Good by by Chuck Wall

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